Contact
Email support@cardshowpro.app for help, bug reports, or launch questions. Support is best-effort and usually replies within 5-7 business days.
Support
Support built around privacy.
Account deletion
To request deletion of your CardShow Pro account and associated account data, email support@cardshowpro.app with the subject line "Account Deletion Request". Include the email address used for your account and your Support ID if you have it.
Deleting an account removes account-related data we can identify from connected services. Inventory, shows, trades, photos, exports, backups, and other records stored only on your device may need to be deleted from the device by uninstalling the app, clearing app data, or deleting local backups you created.
What card types does CardShow Pro support?
Sports Cards, Pokemon, Magic: The Gathering, One Piece TCG, Yu-Gi-Oh!, Disney Lorcana, and Other TCG.
What are the subscription tiers?
Free gives up to 10 cards with basic inventory. Collector is $4.99/mo or $39.99/yr and adds a 50-card limit, trade tracking, collection value, and Want List. Dealer is $9.99/mo or $79.99/yr and adds unlimited cards, Show Mode, Table Mode, Profit Index, Expenses, and Tax Export.
Is there a free trial?
Yes. CardShow Pro offers a 7-day free trial for Collector or Dealer Mode. If you do not cancel before the trial ends, continued use requires the selected subscription.
Who is CardShow Pro for?
CardShow Pro is intended for adults age 18 and over. It is built for card sellers and includes business-focused tools for inventory, sales, expenses, profits, subscriptions, account services, support, and optional cloud backup.
Is my data stored online?
CardShow Pro is offline-first. Inventory, shows, trades, expenses, cash history, and settings are stored locally unless you choose to export, share, restore, contact support, or use optional connected features such as account services, diagnostics, or cloud backup. Cloud backups are tied to the signed-in account. Local device data stays on the device after logout unless you clear it, uninstall the app, or replace it through restore.
What can support recover?
Support cannot see your cards, shows, trades, password, recovery code, device storage, or payment account unless you choose to send a backup, support package, screenshot, or diagnostic details. Local data recovery cannot be guaranteed, so use cloud backup or export before switching devices, clearing data, or making major changes.